Terms of Use | PhuRei<\/title><\/p>\n<style>\n:root{\n --theme-primary:;\n --theme-secondary:;\n --ink:#17181c;--text:#4f535b;--muted:#747982;--line:#e5e7eb;--soft:#f7f7f8;--soft2:#fbfbfc;--white:#fff;\n --radius:18px;\n}\n*{box-sizing:border-box}\nhtml{scroll-behavior:smooth}\nbody{margin:0;background:var(--white);color:var(--ink);font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,\"Segoe UI\",Arial,sans-serif;font-size:16px;line-height:1.7}\na{color:var(--theme-primary);font-weight:700;text-decoration-thickness:1px;text-underline-offset:3px}\na:hover{color:var(--theme-secondary)}\na:focus-visible,summary:focus-visible{outline:3px solid var(--theme-primary);outline-offset:3px;border-radius:6px}\nimg,svg{max-width:100%}\n.wrap{width:min(1180px,calc(100% - 36px));margin:0 auto;padding:44px 0 68px}\n.topbar{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:0 0 18px;border-bottom:1px solid var(--line);color:var(--muted);font-size:.86rem}\n.brandmark{font-weight:850;color:var(--ink);letter-spacing:.02em}.updated{white-space:nowrap}\n.title-block{padding:48px 0 34px;border-bottom:1px solid var(--line)}\n.eyebrow{display:inline-flex;align-items:center;gap:8px;margin-bottom:12px;color:var(--theme-primary);font-weight:850;font-size:.78rem;letter-spacing:.12em;text-transform:uppercase}\n.eyebrow:before{content:\"\";width:28px;height:3px;background:linear-gradient(90deg,var(--theme-primary),var(--theme-secondary));border-radius:999px}\nh1{margin:0;max-width:850px;font-size:clamp(2.35rem,6vw,4.8rem);line-height:.98;letter-spacing:-.055em}\n.intro{max-width:850px;margin:18px 0 0;color:var(--text);font-size:1.05rem}\nh2{margin:0 0 12px;font-size:clamp(1.35rem,2.7vw,1.9rem);line-height:1.2;letter-spacing:-.025em}\nh3{margin:0 0 8px;font-size:1.05rem;line-height:1.35}\np{margin:0 0 14px;color:var(--text)}\nul,ol{margin:10px 0 0;padding-left:22px;color:var(--text)}li{margin:6px 0}li::marker{color:var(--theme-secondary)}\nstrong{color:var(--ink)}\n.rule{border-top:1px solid var(--line)}\n.panel{border:1px solid var(--line);background:var(--white);border-radius:var(--radius)}\n.soft{background:var(--soft)}\n.note{padding:18px 20px;border-left:4px solid var(--theme-primary);background:var(--soft);border-radius:0 14px 14px 0;color:var(--text)}\n.tag{display:inline-flex;padding:5px 9px;border:1px solid var(--line);border-radius:999px;background:var(--white);color:var(--theme-primary);font-size:.76rem;font-weight:850;letter-spacing:.03em}\n.table-scroll{overflow:auto;border:1px solid var(--line);border-radius:16px;-webkit-overflow-scrolling:touch}\ntable{width:100%;min-width:680px;border-collapse:collapse;background:#fff}th,td{padding:14px 15px;text-align:left;vertical-align:top;border-bottom:1px solid var(--line)}th{background:var(--soft);font-size:.86rem;color:var(--ink);font-weight:850;white-space:nowrap}td{color:var(--text)}tr:last-child td{border-bottom:0}\n.foot{margin-top:42px;padding-top:20px;border-top:1px solid var(--line);color:var(--muted);font-size:.9rem}\n@media(max-width:760px){.wrap{width:min(100% - 28px,1180px);padding-top:28px}.topbar{align-items:flex-start;flex-direction:column}.title-block{padding:36px 0 26px}h1{font-size:clamp(2.2rem,13vw,3.7rem)}}\n@media(prefers-reduced-motion:reduce){*,*::before,*::after{scroll-behavior:auto!important;transition:none!important;animation:none!important}}\n<\/style>\n<style>\n.terms-head{padding:44px 0 30px;border-bottom:1px solid var(--line)}.terms-groups{display:grid;grid-template-columns:repeat(3,1fr);gap:26px;margin-top:30px}.term-group{border-top:4px solid var(--theme-primary)}.term-group h2{padding:16px 0;border-bottom:1px solid var(--line);font-size:1.15rem}.clause{padding:17px 0;border-bottom:1px solid var(--line)}.clause h3{display:flex;gap:10px;align-items:flex-start}.no{flex:0 0 30px;color:var(--theme-primary);font-weight:900}.clause p,.clause ul{font-size:.93rem}.statutory{margin-top:32px;padding:24px;border:1px solid var(--line);border-left:5px solid var(--theme-secondary);background:var(--soft)}\n@media(max-width:980px){.terms-groups{grid-template-columns:1fr}}\n<\/style>\n<p><main class=\"wrap\"><\/p>\n<div class=\"topbar\"><span class=\"brandmark\">PhuRei<\/span><span class=\"updated\">Last updated: 3 September 2026<\/span><\/div>\n<header class=\"terms-head\">\n<div class=\"eyebrow\">Website terms<\/div>\n<h1>Terms of Use<\/h1>\n<p class=\"intro\">These terms govern use of the website and the main rules applying to orders, payments, shipping, returns, exchanges and refunds. Mandatory statutory consumer rights always take priority where they apply.<\/p>\n<\/header>\n<section class=\"terms-groups\">\n<div class=\"term-group\">\n<h2>Website & Orders \u00b7 01\u201310<\/h2>\n<div class=\"clause\">\n<h3><span class=\"no\">01<\/span>Scope<\/h3>\n<p>These terms apply to use of the website operated under PhuRei and to orders placed through it, subject to mandatory applicable law.<\/p>\n<\/div>\n<div class=\"clause\">\n<h3><span class=\"no\">02<\/span>Website Use<\/h3>\n<p>Use the website lawfully and do not interfere with its operation, security or other users.<\/p>\n<\/div>\n<div class=\"clause\">\n<h3><span class=\"no\">03<\/span>Product Information<\/h3>\n<p>We aim to present product descriptions, images and availability accurately. Minor display differences may occur due to device or screen settings.<\/p>\n<\/div>\n<div class=\"clause\">\n<h3><span class=\"no\">04<\/span>Prices and Taxes<\/h3>\n<p>Displayed product prices include applicable tax according to the website\u2019s pricing configuration. Customs and import duties are separate and may be the customer\u2019s responsibility where applicable.<\/p>\n<\/div>\n<div class=\"clause\">\n<h3><span class=\"no\">05<\/span>Orders<\/h3>\n<p>Submitting an order is a request to purchase the selected goods using the details provided at checkout.<\/p>\n<\/div>\n<div class=\"clause\">\n<h3><span class=\"no\">06<\/span>Order Acceptance<\/h3>\n<p>An order may be subject to acceptance, payment authorization, availability and fraud-prevention checks.<\/p>\n<\/div>\n<div class=\"clause\">\n<h3><span class=\"no\">07<\/span>Processing<\/h3>\n<p>Orders are normally processed within <strong>1\u20133 business days<\/strong>.<\/p>\n<\/div>\n<div class=\"clause\">\n<h3><span class=\"no\">08<\/span>Cancellation<\/h3>\n<p>Cancellation may be requested before dispatch through support@phurei.com. Once dispatched, cancellation cannot be guaranteed.<\/p>\n<\/div>\n<div class=\"clause\">\n<h3><span class=\"no\">09<\/span>Address Changes<\/h3>\n<p>An address change may be requested before dispatch. After dispatch, success cannot be guaranteed and may depend on the carrier.<\/p>\n<\/div>\n<div class=\"clause\">\n<h3><span class=\"no\">10<\/span>Payments<\/h3>\n<p>Card payments are processed through <strong>Stripe<\/strong>. Primary card methods are Visa, Mastercard, American Express, JCB, Discover and Diners Club. Additional methods may be available if displayed at checkout.<\/p>\n<\/div><\/div>\n<div class=\"term-group\">\n<h2>Delivery & Returns \u00b7 11\u201320<\/h2>\n<div class=\"clause\">\n<h3><span class=\"no\">11<\/span>Shipping Fees<\/h3>\n<p>Standard shipping is <strong>6$<\/strong> when the free-shipping threshold is not reached.<\/p>\n<\/div>\n<div class=\"clause\">\n<h3><span class=\"no\">12<\/span>Free Shipping<\/h3>\n<p>Orders reaching <strong>50<\/strong> qualify for free standard shipping.<\/p>\n<\/div>\n<div class=\"clause\">\n<h3><span class=\"no\">13<\/span>Dispatch<\/h3>\n<p>Orders should be dispatched <strong>within 3 business days<\/strong>.<\/p>\n<\/div>\n<div class=\"clause\">\n<h3><span class=\"no\">14<\/span>Estimated Delivery<\/h3>\n<p>Estimated transit is <strong>7\u201315 business days after dispatch<\/strong>. This is an estimate, not a guaranteed delivery date. Timing may vary with destination, carrier operations, customs, peak periods, weather, public holidays or other circumstances outside reasonable control, without limiting statutory obligations.<\/p>\n<\/div>\n<div class=\"clause\">\n<h3><span class=\"no\">15<\/span>Tracking<\/h3>\n<p>All orders include shipment tracking. Tracking details are provided after dispatch once the carrier data becomes available.<\/p>\n<\/div>\n<div class=\"clause\">\n<h3><span class=\"no\">16<\/span>Customs and Import Duties<\/h3>\n<p>Where international customs duties, import charges or customs handling charges apply, they are the customer\u2019s responsibility unless mandatory applicable law requires otherwise.<\/p>\n<\/div>\n<div class=\"clause\">\n<h3><span class=\"no\">17<\/span>Lost Parcels<\/h3>\n<p>Report a potentially lost parcel to support. We review tracking and investigate with the relevant carrier. If confirmed lost, an appropriate resolution will be a reshipment or refund.<\/p>\n<\/div>\n<div class=\"clause\">\n<h3><span class=\"no\">18<\/span>EU Right of Withdrawal<\/h3>\n<p>Where EU distance-selling rules apply, consumers generally have a 14-day statutory right of withdrawal from receipt without giving a reason. Return shipping may be borne by the consumer where this responsibility was disclosed in advance.<\/p>\n<\/div>\n<div class=\"clause\">\n<h3><span class=\"no\">19<\/span>Returns<\/h3>\n<p>For eligible normal returns, contact support@phurei.com within <strong>14 calendar days after receipt<\/strong>. Do not send goods to the registered address unless return instructions specifically direct you there.<\/p>\n<\/div>\n<div class=\"clause\">\n<h3><span class=\"no\">20<\/span>Return Shipping<\/h3>\n<p>For change-of-mind and other non-defective returns, the customer pays return shipping. For damaged, defective, incorrect or incomplete goods, the merchant pays applicable return shipping.<\/p>\n<\/div><\/div>\n<div class=\"term-group\">\n<h2>Refunds & Legal \u00b7 21\u201330<\/h2>\n<div class=\"clause\">\n<h3><span class=\"no\">21<\/span>Exchanges<\/h3>\n<p>Direct exchanges are supported. For a normal exchange, the customer pays return shipping and replacement-item shipping. For merchant-responsibility issues, the merchant pays applicable return and replacement shipping.<\/p>\n<\/div>\n<div class=\"clause\">\n<h3><span class=\"no\">22<\/span>Defective \/ Incorrect \/ Incomplete Goods<\/h3>\n<p>Report damaged, defective, incorrect or incomplete goods to support@phurei.com. Applicable shipping costs caused by these issues are borne by the merchant, subject to mandatory rights.<\/p>\n<\/div>\n<div class=\"clause\">\n<h3><span class=\"no\">23<\/span>Refunds<\/h3>\n<p>Approved refunds are generally returned to the original payment method. Our internal processing target is within 7 business days after returned goods are received and necessary review is completed, subject to statutory refund deadlines. Payment providers may need additional posting time.<\/p>\n<\/div>\n<div class=\"clause\">\n<h3><span class=\"no\">24<\/span>Personalised Goods Exception Where Applicable<\/h3>\n<p>If clearly personalised, custom-made or made-to-order goods are offered in the future, they may fall within a statutory withdrawal exception where applicable law permits. This does not remove rights concerning defective, damaged, incorrect goods, merchant production errors or other mandatory rights.<\/p>\n<\/div>\n<div class=\"clause\">\n<h3><span class=\"no\">25<\/span>Statutory Consumer Rights<\/h3>\n<p>Nothing in these terms limits mandatory statutory consumer rights. For an applicable EU withdrawal, standard original delivery costs must be refunded where required by law; supplementary delivery costs above the least expensive standard option may be excluded where legally permitted.<\/p>\n<\/div>\n<div class=\"clause\">\n<h3><span class=\"no\">26<\/span>Intellectual Property<\/h3>\n<p>Website content, layout, text, graphics and other materials may be protected by intellectual-property laws and may not be used beyond what applicable law permits without appropriate permission.<\/p>\n<\/div>\n<div class=\"clause\">\n<h3><span class=\"no\">27<\/span>Liability<\/h3>\n<p>Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited. Other liability is subject to applicable law.<\/p>\n<\/div>\n<div class=\"clause\">\n<h3><span class=\"no\">28<\/span>Privacy<\/h3>\n<p>Personal data is handled in accordance with the Privacy Policy and applicable data-protection law.<\/p>\n<\/div>\n<div class=\"clause\">\n<h3><span class=\"no\">29<\/span>Changes<\/h3>\n<p>These terms may be updated from time to time. The current version is identified by the last-updated date shown on this page.<\/p>\n<\/div>\n<div class=\"clause\">\n<h3><span class=\"no\">30<\/span>Contact<\/h3>\n<p>For order and general support, contact support@phurei.com. Privacy matters should be sent to privacy@phurei.com.<\/p>\n<\/div><\/div>\n<\/section>\n<section class=\"statutory\">\n<h2>Mandatory Statutory Consumer Rights<\/h2>\n<p>Any mandatory right under applicable consumer law prevails over a conflicting term. No provision of these Terms of Use is intended to waive or restrict rights that cannot legally be excluded.<\/p>\n<\/section>\n<p><\/main><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Terms of Use | Last updated: Website terms Terms of Use These terms govern use of the website and the main rules applying to orders, payments, shipping, returns, exchanges and refunds. Mandatory statutory consumer rights always take priority where they apply. Website & Orders \u00b7 01\u201310 01Scope These terms apply to use of the website […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-26282","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/phurei.com\/bsite\/wp-json\/wp\/v2\/pages\/26282","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/phurei.com\/bsite\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/phurei.com\/bsite\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/phurei.com\/bsite\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/phurei.com\/bsite\/wp-json\/wp\/v2\/comments?post=26282"}],"version-history":[{"count":0,"href":"https:\/\/phurei.com\/bsite\/wp-json\/wp\/v2\/pages\/26282\/revisions"}],"wp:attachment":[{"href":"https:\/\/phurei.com\/bsite\/wp-json\/wp\/v2\/media?parent=26282"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}

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